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Privacy Policy

1. Data Controller





The controller responsible for personal data processing is:



Lerteco Sp. z o.o.
ul. Wilczyńskiego 30
10-686 Olsztyn
Poland



Email: hallo@pupus.eu




2. General Information





We process personal data in accordance with the GDPR and applicable privacy laws.
Personal data means any information relating to an identified or identifiable individual.




3. Data We Collect





We may process the following data:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number (optional)
  • Order and payment information
  • IP address, browser details, technical logs





This data is collected when:

  • you visit our website,
  • create an account,
  • place an order,
  • contact us through a form or email.






4. Purposes and Legal Basis






4.1. Contract performance (Art. 6(1)(b) GDPR)





Order processing, payments, delivery.




4.2. Customer account (Art. 6(1)(b) GDPR)





Account management and order history.




4.3. Communication (Art. 6(1)(f) GDPR)





Responding to your inquiries.




4.4. Legal obligations (Art. 6(1)(c) GDPR)





Compliance with tax and commercial regulations.




5. Sharing of Personal Data





We only share data when necessary:




5.1. Payment providers


  • PayPal
  • Stripe
  • Bank transfer






5.2. Shipping providers





We share data with carriers such as:
InPost, GLS, DHL, Deutsche Post, and others depending on the selected delivery option.




5.3. Hosting and IT





For website operation and security.



Transfers outside the EU occur only when GDPR requirements are met.




6. Cookies & Tracking





Our website uses cookies essential for shop functionality.
Analytics cookies are only used with your consent (Art. 6(1)(a) GDPR).



You may withdraw your consent at any time.




7. Data Retention





We retain data:

  • as long as necessary for the purpose,
  • in accordance with legal obligations (e.g. tax retention periods),
  • until account deletion,
  • until consent is withdrawn.






8. Your Rights





You may request at any time:

  • access
  • rectification
  • erasure
  • restriction of processing
  • data portability
  • objection to processing
  • withdrawal of consent





Contact: hallo@pupus.eu




9. Right to Lodge a Complaint





You may lodge a complaint with your local data protection authority.




10. Data Security





We implement technical and organisational measures to protect personal data.




11. Newsletter





Your email address is used only for sending the newsletter.
You may unsubscribe at any time.




12. Contact Form





Information submitted via contact form is used solely to respond to your inquiry.




13. Changes to this Policy





We may update this Privacy Policy.
The latest version will always be available on Pupus.eu.

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